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Bateman's Bicycle Company - Trail Shop

4.9

252 reviews

AI-Generated Summary

Based on 252 reviews

Excellent tune-up service for gravel and touring bikes, with attention to detail on quirky issues.
Knowledgeable and helpful staff who are avid bikers themselves.
Wide selection of merchandise, friendly atmosphere, and great customer service.

Marcus H!!

a year ago

Verified

Everything MTB, Bateman's is always ready to help. Great mechanics and really knowledgeable folks that know biking. They all bike themselves. The trail shop mechanics Andrew and other have helped so well so many times. Also a great and wide selection of merchandise. Great store and community. I would recommend here to anyone.

Paul A

8 months ago

Mike S and team have been great with helping me get into a new bike. Talked me through sizing options, upgrades and fit. The shop rides are an added bonus. I’m pretty sure I’ve found my new neighborhood bike shop.

Michele Glatt

2 months ago

Excellent tune-up service for my gravel and touring bikes. I had a few quirky things that needed some attention -placement of a holder for my radar light and a finicky bike lock holder that needed to be secured. I appreciated the time Mike took to fix these. Have been going here for years and can easily recommend this shop.

Andre Laurent

March 2024: big sale before the spring bike show. Helpful staff, good stock on bikes and gear. July 2023: stock is definitely much better, things have really picked up & the trail shop staff are very helpful. We got in, got helpful advice, got going and that's what matters! Recommend. Have decent products & good stock can order items from their online offering & pickup. The annual sales event is where you can really score on the accessories and bikes you want.

C L

Got my bike today! Amazing services, low price. Very friendly, polite and extremely helpful staff and technicians. Thanks to Austin for smooth transactions!

Shakey

From the moment I stepped into Bateman’s Bicycle Company, I knew I was in for a treat. The atmosphere exuded positivity and good vibes, setting the perfect tone for my visit. Mike's exceptional assistance and kindness made my experience even more delightful, while Eddie effortlessly installed my new tires with precision. The entire team radiates friendliness, and the environment is simply beautiful. I can't wait to return, and I highly recommend Bateman’s to anyone in need of bike services or just wanting to soak in the wonderful atmosphere.

Nick Chepurnyj

I never write reviews, but sometimes it's necessary. Would give 6 stars. Favorite MTB store in Ontario. Mechanics super knowledgeable and helpful. Above and beyond in helping me with warranty fix, and anything else MTB related since they first opened. So close to trails so you can stop in when riding when you need something. A no. 1. Top of the heap.

Michael Low

4 months ago

Great experience. Took my road bike in for a tune up. They didnt try to up sell me and we're very honest regarding what I needed. Price very reasonable. Highly recommend.

Ronna Bloom

7 months ago

Loved the experience at Bateman's. I had help narrowing down to 3 choices, did a few test drives then chose this yellow beauty. Beckett, Nick, Piero and the others worked as a team to get my bike kitted out right away. Here's a picture of me on my first day out. Thanks Bateman's Bicycle Company! You rule!

Kevin Shields

5 months ago

Can’t beat these guys. Had to come by impromptu to fix my chain on 11-03-24 and Becket and his colleague took the time to make sure it was in good order while also tending to other customers. Best in class customer service and stand up guys.

Felix

Amazing customer service, Mike assisted with my questions prior to purchase, Austin was very knowledgable and gave me detailed rundown of all the tech on the bike. Thanks! See you on the trails 👍

55js

10 months ago

I needed an emergency repair done on my mtb bike following my ride at the Don. Walked in 20 minutes to closing time and Louis saved the day. He was very helpful and repaired my bike expeditiously! Within minutes, I was riding the Don again, somebody give this man a raise!

Deryk Beal

6 months ago

We had a fantastic experience at Bateman's Bicycle Company. Amazing customer service, the best ever at a bike repair shop. One of our crank arms had worn out and the staff diagnosed and fixed the problem within 15 minutes for a reasonable price. Super friendly, fair, and explained the issue clearly. Even found a used part on hand to save us $.

Paul Karapapas

3 months ago

I wish that I could give more than five stars; maybe seven or even ten! Bateman's Trail Shop in Leaside has become my favourite bike shop. I no longer leave Toronto to drive out to Hamilton (I used to spend the time and gas because a bike shop there was worth it). Bateman's has it all and everything is first rate: sales, service, expert advise and the best customer service; not only compared to other bike shops, but to any other type of store. It does not matter who you deal with there, all of the staff members are excellent. I mainly deal with Austin Floyd, the Sales Manager. He has gone above and beyond what most people would to help me out from the time I first stepped into the store looking to buy a new mountain bike. I had visited other stores and had other options also in mind, but Austin and Bateman's won me over. I bought my pride and joy through him. As long as Bateman's is in business, I will keep going to it! Newly added: I visited today and Austin again proved every last word that I wrote--a while ago--above. Thank-you for everything Austin!

Andrew Dennis

Austin and crew are always helpful and engaging. A core mtb shop is rare! Let's keep it alive. Support them instead of the corporate places like Gears.

Stephan St.Aubin

Had a great experience buying my new MTB from Bateman’s. Austin and Adi were amazing and a pleasure to deal with. My new go to bike shop!

Ali Zaad

I recently purchased a smart trainer from Bateman's, and I wanted to share how impressed I am with the service. The experience was excellent, and the price was very reasonable. Thank you, Team Bateman, for providing such great service!

Victor C

a month ago

Had the pleasure of buying a used bike from Bateman’s. Scored a sweet deal and a truly superb experience - customer service, delivery and communication. Thank you Jeremy!

Gordon Dobrindt

I would give them 6 stars if I could (******) I’ve bought bikes (Rocky Mountain) from them, sold bikes (Rocky Mountain) at the bike swap, had excellent service fixing problems I couldn’t tackle, they support the local riding community, best shop in the city!

FRIENDLY, EXPERT SERVICE

MOUNTAIN BIKES

PRE-OWNED BIKES

ROAD & GRAVEL BIKES

Bateman's Commuter Essentials!

Featured Bikes

PREMIUM CYCLING CLOTHING

FIND YOUR PERFECT FIT

APPAREL, ACCESSORIES & MORE:

SHIPPING

PICKUP

NATIONWIDE DELIVERY

Bateman's Trail Shop

Bateman's City +Road

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FRIENDLY, EXPERT SERVICE

MOUNTAIN BIKES

PRE-OWNED BIKES

ROAD & GRAVEL BIKES

Bateman's Commuter Essentials!

Featured Bikes

PREMIUM CYCLING CLOTHING

FIND YOUR PERFECT FIT

APPAREL, ACCESSORIES & MORE:

SHIPPING

PICKUP

NATIONWIDE DELIVERY

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Bateman's Trail Shop

Bateman's City +Road

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